‘@ Work: Sean Phillips


A Family Business in the Motor City

Integrity Lift provides material handling solutions through communication, execution and Integrity. By Steve Guglielmo The summer of 2009 in Detroit, Michigan, was hardly the ideal economic climate for a startup company, especially a startup in the material handling industry. Detroit was one of the most heavily impacted cities by the Great Recession. However, for Jeff […]



A Dozen Rules for World Class Customer Service

By Christine Corelli There are no secret handshakes; no passwords; and no dues into the club of what I call World Class Dealer Service. Nor are there guarantees, but the odds of success as a material handling distributor improve among the dealers who not only acknowledge but embrace and practice these fundamental principles – which […]


Moving Mountains: The growth and evolution of Welch Equipment Company

Welch Equipment Company (Denver, Colorado) was founded in 1983 by Duane Welch. Welch had been the Vice President of Sales at Murray Equipment, which at the time represented both the Crown and Raymond forklift lines. Both manufacturers approached Murray and asked the dealership to become exclusive. The company was faced with a choice. Duane, however, […]


Should I Stay an S Corp or Convert to a C Corp Under the New Tax Law?

By Roman A. Basi One of the most significant elements of the Tax Cuts and Jobs Act (HR 1, “TCJA”) is the permanent reduction of the tax rate for regular “C” corporations from a top rate of 35% to a flat tax of 21% for all C corporation income. While C corporations are no longer […]