MHEDA TALKS

Automation and Technicians

About This Episode

Discover the evolving role of technicians in the age of automation with insights from Steve Harrington on MHEDA Talks. This episode discusses how automation is reshaping technician responsibilities, the skills needed for success, and the opportunities for technicians in a technology-driven industry.

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Automation and Technicians by Steve Harrington

In this episode of MHEDA Talks, Shari Altergott, Chief Experience Officer of The CX Edge, speaks with Steve Harrington about the increasing importance of automation technicians in the material handling industry. They discuss the critical role of upskilling technicians, the challenges businesses face in finding skilled workers, and how automation is shaping the future of the workforce and the industry overall.

Key Topics Discussed
  • Role of Automation Technicians
  • Upskilling the Workforce
  • Challenges in Recruitment
  • Future of Automation
  • Workforce Retention Strategies
About Steve Harrington

As a supply chain veteran with 40 years of industry experience, Steve Harrington serves as the Industry Liaison at the National Center for Supply Chain Automation. Steve is currently responsible for the development and oversight of a national industry leadership team consisting of supply chain executives and logistics industry stakeholders.

About the MHEDA Talks Podcast

Shari Altergott has over 20 years of experience within the Material Handling Industry.  During her career she has held several positions withing marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.

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Gene Marks

CPA, National Business Columnist, Author & Speaker

Gene Marks is a past columnist for both The New York Times and The Washington Post. Gene now writes regularly for The Hill, The Philadelphia Inquirer, Forbes, Entrepreneur, The Washington Times, and The Guardian. Gene is a best-selling author and has written 5 books on business management. Gene appears on Fox Business, MSNBC, as well as CBS Eye on the World with John Batchelor and SiriusXM’s Wharton Business Channel where he talks about the financial, economic and technology issues that affect business leaders today. Gene helps business owners, executives and managers understand the political, economic and technological trends that will affect their companies and provides actionable insights.

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