MHEDA TALKS

Industrial Sales and Building Relationships

About This Episode

Discover effective strategies for industrial sales and building strong client relationships with insights from Joe Ginnetti on MHEDA Talks. This episode explores the importance of trust, communication, and relationship-building to drive sales success and foster long-term customer loyalty in the material handling industry.

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Industrial Sales and Building Relationships by Joe Ginnetti

In this episode of MHEDA Talks, Shari Altergott, Chief Experience Officer of The CX Edge, sits down with Joe Ginnetti to explore the evolving dynamics of industrial sales and the importance of building strong relationships throughout the sales process. Joe shares insights on key sales trends, challenges in the industrial sector, and the distinctions between being a leader and a manager in a sales-driven environment. His practical advice is geared toward helping MHEDA members refine their sales approaches and foster long-term client relationships.
Key Topics Discussed
  • Industrial Sales Trends
  • Building Relationships in Sales
  • Leadership in Sales
  • Adapting Sales Strategies
About Joe Ginnetti

Joe Ginnetti is the owner of JAG Learning Solutions. With 45+ years of experience in the industry, Joe Ginnetti is well-known and trusted in the material handling industry. Joe takes considerable pride in delivering solutions that exceed customer’s expectations. Witnessing the dramatic changes in material handling over the last several years, Joe is an expert who will guide you in the right direction.

About the MHEDA Talks Podcast

Shari Altergott has over 20 years of experience within the Material Handling Industry.  During her career she has held several positions withing marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.

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Gene Marks

CPA, National Business Columnist, Author & Speaker

Gene Marks is a past columnist for both The New York Times and The Washington Post. Gene now writes regularly for The Hill, The Philadelphia Inquirer, Forbes, Entrepreneur, The Washington Times, and The Guardian. Gene is a best-selling author and has written 5 books on business management. Gene appears on Fox Business, MSNBC, as well as CBS Eye on the World with John Batchelor and SiriusXM’s Wharton Business Channel where he talks about the financial, economic and technology issues that affect business leaders today. Gene helps business owners, executives and managers understand the political, economic and technological trends that will affect their companies and provides actionable insights.

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