MHEDA’s DSC Survey by Tom Albero, John Gelsimino, and Katie Richards
In this episode of MHEDA Talks, Shari Altergott, Chief Experience Officer of The CX Edge, speaks with Tom Albero, John Gelsimino, and Katie Richards about the benefits and updates to MHEDA’s DSC Survey. The DSC Survey serves as a benchmarking tool for companies in the material handling industry, providing insights into organizational performance, peer comparisons, and offering a framework for strategic improvement. The conversation also highlights how MHEDA members can utilize the survey to identify strengths, address challenges, and achieve their business goals.
Key Topics Discussed
- Understanding the DSC Survey
- Benefits of Benchmarking
- DSC Survey Updates
- Networking and Peer Comparisons
About Tom Albero
Tom Albero is Chairman of the Board and CEO at Alliance Material Handling. Tom is a thought leader in the material handling industry and a valued member of the Member Board of Directors at MHEDA. Tom joined the Alliance team in 2002 and has been in the industry for over 10 years.
About John Gelsimino
John Gelsimino is the President at All Lift Service Company. John founded All Lift Service Co. Inc. in 1972. After 50 years in business, All Lift Service Company has provided the “All Lift Difference” and plans on doing so for years to come. From a family business to a 50+ employee company, All Lift has been diligently serving the material handling industry.
About Katie Richards
Katie Richards is the Members Engagement Specialist at MHEDA. Katie represents MHEDA to members and prospective members throughout North America. Katie has experience in membership acquisition and retention, database management, website marketing, brand awareness, and association programming.
