MHEDA TALKS

Past and Future Perspectives

About This Episode

Gain unique insights into the evolution of the material handling community and future trends with industry leaders, Liz Richards and Jeannette Walker, on MHEDA Talks. This episode explores how the industry has transformed over the years and what lies ahead, offering valuable perspectives for professionals interested in industry growth and adaptation.
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Past & Future Perspectives by Liz Richards & Jeannette Walker

In this episode of MHEDA Talks, Shari Altergott, Chief Experience Officer of The CX Edge, interviews Liz Richards, MHEDA CEO, and Jeannette Walker, MHEDA Interim CEO, to discuss the leadership transition as Liz approaches her retirement on December 31, 2023. They reflect on the evolution of MHEDA during Liz’s tenure, the association’s past successes, and its role in supporting the material handling community. They also discuss MHEDA’s 2024 program of events and the future direction under new leadership.

Kay Topics Discussed
  • Liz Richards’ Tenure and Legacy
  • Leadership Transition Insights
  • MHEDA’s Past and Future
  • 2024 Program of Events
  • MHEDA Membership
  • Industry Challenges and Opportunities
About Liz Richards

Liz Richards is the Chief Executive Officer of MHEDA. Liz has been an integral part of the MHEDA team for 27-plus years. She started her journey with the team in January 1995 as the Executive Vice President and was named Chief Executive Officer in 2015. 

About Jeannette Walker

Jeannette Walker has served in executive positions during her tenure in the material handling industry over the past 22 years. Most recently, Jeannette held the titles of VP of Sales, International Sales Director, Global Marketing Director, Marketing & Advertising Director Corporate Communications Manager, and Marketing Manager, all with TVH. She was previously employed by IMC Holdings from 2001 to 2007, a company that was acquired by TVH. From 1997-2001, Jeannette was the Customer Care manager for Toyota Marondera. Jeannette has been involved with MHEDA for more than 15 years and has many long-term relationships with members and with the MHEDA team.

About the MHEDA Talks Podcast

Shari Altergott has over 20 years of experience within the Material Handling Industry.  During her career she has held several positions withing marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.

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