MHEDA TALKS

Social Responsibility

About This Episode

Explore the impact of corporate social responsibility in the material handling industry with insights from Caster Concepts on MHEDA Talks. This episode delves into the importance of community engagement, ethical business practices, and sustainability initiatives, highlighting how companies can make a positive difference in the industry and beyond.
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Social Responsibility by Caster Concepts

In this episode of MHEDA Talks, Shari Altergott, Chief Experience Officer of The CX Edge, interviews Bill Dobbins and Caroline Hurteau from Caster Concepts to discuss the critical role of social responsibility in business operations. The conversation explores how companies in the material handling industry can implement socially responsible practices, from environmental sustainability to community engagement. Caster Concepts shares insights into their own initiatives, providing a model for other organizations looking to make an impact.
Key Topics Discussed
  • Understanding Social Responsibility
  • Environmental Sustainability
  • Community Engagement
  • Employee Well-Being
  • Balancing Profitability
About Caster Concepts

Caster Concepts is the foremost manufacturer of a diverse range of heavy duty casters and industrial caster wheels designed to move 500 lbs. to more than 100,000 lbs. and everything in between. With over 40 years of experience as a full-line, vertically integrated manufacturer, our commitment to engineering exceptional customized solutions sets us apart as a principal partner for many of the top manufacturers across automotive, agriculture, aerospace, oil and gas, mining, and other sectors.

About Bill Dobbins

Bill Dobbins is the Owner of Caster Concepts and has a history of experience in the material handling industry. Bill has been the visionary leader of Caster Concepts, an industrial caster manufacturing company in Albion, Michigan for over 16 years after having spent 25 years of his career as a medical doctor. In addition to leading Caster Concepts, Bill provides leadership on boards for various non-profits in the greater Albion area as well as leading the effort to revitalize Albion’s historic downtown.

About Caroline Hurteau

Caroline Hurteau currently serves as the Special Projects Manager at Caster Concepts. An Albion College graduate, Caroline also serves as Executive Director of INNOVATE Albion. Through her work she is connected to many projects and supports a thriving community.

About the MHEDA Talks Podcast

Shari Altergott has over 20 years of experience within the Material Handling Industry.  During her career she has held several positions withing marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.

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